Hygeco Customer Service
At Hygeco, we are committed to supporting you throughout the use of our equipment. Our commitment to customer satisfaction goes beyond the simple transaction, extending well beyond with our dedicated Hygeco Customer Service.
Contact Hygeco Customer Service
The Hygeco After-Sales service is here to support you, answer your questions and resolve any problems you may encounter with our equipment or services. In order to obtain a quick and efficient response, please provide our team with the following information :
- Equipment picture : Provide images of the entire equipment to better understand your situation.
- Problem picture : In the event of an error code, breakage, leak, etc., these visuals are essential to help us find the best solution.
- Identification plate picture : For groups or trolleys, take a photo of the nameplate on the sides for precise identification.
How can we help you effectively ?
Technical Assistance : Are you experiencing breakdowns or technical problems with our equipment ? Our technical team is ready to guide you through the solutions to ensure a rapid repair.
Spare parts : Need spare parts for your equipment ? Contact our After-Sales service, and we'll provide you with the parts you need to keep your equipment in perfect working order.
Compatible and Complementary Equipment : We can also advise you on compatible and complementary equipment for your current installation, to help you optimise your experience.
Maintenance Contract : Explore the possibility of subscribing to our maintenance contract to ensure regular maintenance of your equipment and extend its lifespan.
Contact information :
Our Hygeco Customer Service team is available Monday to Friday from 9am to 5pm (french time) to offer you fast and efficient assistance.
Contact our Hygeco Customer Service today and find out how we can help you with your current and future projects.
Guarantee the longevity of your equipment! Plan the annual maintenance and disinfection of your cold rooms and trolleys.
