Estimated delivery within 4 days in metropolitan France.

Online payment

On Hygeco.com during your order process, you will have the possibility to pay online via 4 methods :
-Payment by card before shipping
-Payment by transfer before shipping
-Payment in account
-Payment according to our agreements, this option is only available to existing Hygeco customers .

Delivery

HYGECO delivers its products to customers worldwide.

For customers of the Schengen area :

When placing your order, you have two delivery options :

- Home delivery, your products are delivered to the address you have indicated, shipping costs are then calculated according to the weight and address of delivery and communicated at the time of the order. The delivery is free from €2,000 excluding tax in metropolitan France. For all orders placed before 12:00, the delivery is done in 2 to 3 working days in metropolitan France.
- Collection in warehouse, the collection of your goods is done directly in one of our warehouses, this service is free. Note the exact address of the warehouse will be communicated to you after the passage of your order.

For customers from the rest of the world :

Fees cannot be calculated directly on the website. You can place an order on the website, pay for your products and a HYGECO sales agent will contact you before shipping to inform you of the shipping costs. You can request a quote of these fees before placing an order.

Return

We accept returns up to 15 days after delivery of your order. The product must be returned new and in its original packaging. The return, unless otherwise stated, will be at your expense.

My account

If you are a HYGECO customer, you have access to your account, you will be able to find the details of your account as well as the orders placed previously.
You can log in to our website and order directly.

If you are not a HYGECO customer, you can order as a guest without creating an account before. After placing your order, a sales representative will contact you to propose the creation of your customer account.

Guarantees & after-sales service

All our products are guaranteed for a period of one year from the day of delivery. For all warranty requests, you can contact our after-sales service department at any time to exchange the defective part. This warranty does not extend to wear parts.