Privacy policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit hygeco.com (the “Site”) or make a purchase.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect informations about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you visit, websites or search terms that allowed you to arrive on the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies :
- Cookies
- “Log files” track the activity of the Site and collect data such as your IP address, the type of browser you use, your Internet service provider, your reference and output pages, and your time stamp data (date and time).
- Web beacons, are electronic files that record information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect informations about you, including your name, billing address, shipping address, payment information, your email address and phone number. This automatically collected information is referred to as "Order Information".
When we use the term “Personal Information” in this Privacy Policy, we are referring to Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION ?
As a general rule, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipping of your order and provide invoices and order confirmations). In addition, we use this Order Information to, communicate with you, assess potential fraud or risk, and where this corresponds to the preferences you have communicated to us, provide you with information or advertising about our products or services.
We use the Device Information (especially your IP address) we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site.
SHARING OF YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use AWS to host our online store – to learn more about AWS’s use of your Personal Information, please visit : https://aws.amazon.com/fr/privacy/. We also use Google Analytics to better understand how our customers use the Site – to learn more about Google’s use of your Personal Information, please visit : https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here : https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a summons, search warrant or any other legal request for information we receive, or to protect our rights.
YOUR RIGHTS
If you are a European resident, you have a right of access to the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below. Furthermore, if you are a European resident, please note that we process your information for the purpose of fulfilling our contractual obligations to you (for example, if you place an order on the Site) or pursuing our legitimate commercial interests, listed above.
DATA RETENTION
When you place an order through the Site, we keep the Information about your order in our records, unless and until you ask us to delete it.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGE
We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other business, legal or regulatory reasons.
CONTACT US
To learn more about our privacy practices, if you have any questions or would like to file a complaint, please contact us by email at info@hygeco.com, or by mail at :
HYGECO
12-16 Rue Sarah Bernhardt,
Asnières sur Seine,
92600,
France